Privacy Policy

1. Who we are

Nexus365 (“we”, “us”) provides a commerce operating system for businesses in Bangladesh. This policy explains how we handle personal information when you visit our website, use the interactive demo, contact us, or use the Nexus365 platform. The legal entity, registered address and contact details will be stated here before launch.

2. Information we collect

When you contact us

When you book a demo, contact sales, request early access, subscribe to updates or contact support, we collect the details you enter — typically your name, email address, phone number (optional), business name, industry, business size, preferred contact time and your message. We also record the page the form was submitted from and, where present, campaign (UTM) parameters in the link you followed.

When you use the interactive demo

The demo runs in your browser using fictional sample data. Actions you take in the demo (for example simulated checkouts) are stored only in your browser and are not sent to us.

When our customers use the platform

Businesses that use Nexus365 store their own operational data, which may include their customers' and employees' personal information. For that data, the business is the controller and we act on its instructions as a processor — see our Data Processing terms.

3. How we use information

• To respond to your enquiry and arrange demos.
• To send product updates you have subscribed to (you can unsubscribe at any time).
• To protect our forms against spam and abuse.
• To provide, secure and improve the platform for customers.

We do not sell personal information.

4. Service providers

We use a small number of providers to operate the website: hosting and spam protection (Cloudflare, including Turnstile) and transactional email delivery for form submissions. They process information only to provide those services. A full list of sub-processors will be published before launch.

5. Retention

We keep enquiry details only as long as needed to respond and follow up, and delete them afterwards unless you become a customer. Specific retention periods will be confirmed before launch.

6. Security

We use encryption in transit and restrict access to personal information to people who need it. See our Security page for how the platform is designed.

7. Your choices and rights

You can ask us to access, correct or delete the personal information we hold about you, or to stop sending you updates. Contact us through the contact page. We will handle requests in line with applicable law in Bangladesh and, where relevant, the laws of your location.

8. Cookies

See our Cookie Policy.

9. Changes

We will update this page when our practices change and show the date of the latest revision here.