Sample story — fictional. Not a real customer.
A four-branch grocery chain in Dhaka (illustrative)
- Industry
- Grocery & FMCG retail
- Size
- 4 stores + 1 distribution centre
- Location
- Dhaka
- −38%
- Fewer stock-outs on top 50 SKUs
- −27%
- Overdue Baki after 90 days
- 3 days → 1
- Month-end close
- 4 of 4
- Branches on one ledger
Challenge
Each branch ran its own billing software and stock was reconciled in spreadsheets once a month. Fast movers like edible oil ran out at the busiest branch while sitting in the warehouse, and customer credit was tracked in notebooks.
Solution
- One POS across all branches, with every sale writing its own stock movement
- Smart Replenishment drafts reviewed by the purchasing manager every morning
- Baki ledger with credit limits checked at the counter
“We finally see the same numbers at the counter, in the warehouse and in the accounts.”